Legal

Privacy Policy

Your privacy matters to us. This policy sets out how Resume Experts New York collects, uses, and protects your personal information.

1. Introduction

Resume Experts New York (“we”, “us”, “our”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy sets out how we collect, use, and protect any personal information we gather about you through resumeexpertnewyork.com. By using this website, you accept and consent to the practices described below.

2. Information We Collect

When you place an order or get in touch with us, we collect:

Full name and contact details (email address, phone number)
Employment history and career information (provided by you for CV writing)
Payment information (processed securely — we do not store card details)
Communications between you and our team

3. How We Use Your Information

We use your information to:

Process and fulfil your CV writing order
Communicate with you about your order and deliver completed documents
Respond to your queries, revision requests, and complaints
Improve our website and services

🔒 Privacy Act Aligned

4. Data Protection

We take data protection seriously and handle your personal information in line with the applicable US state privacy laws (e.g. CCPA) (Cth) and applicable US privacy laws (APPs). Your personal data is stored securely, and we use appropriate technical and organisational safeguards to protect it against unauthorised access, loss, or misuse.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

5. Sharing Your Information

We won't disclose your personal information to any other party, except in the following circumstances:

Resume writers and team members assigned to complete your order
Payment processors for secure transaction handling
Analytics providers that assist in improving our website (anonymised data only)
Where required by law or legal process

6. Your Rights

Under the applicable US state privacy laws (e.g. CCPA) (Cth) and the applicable US privacy laws, you have the following rights:

Right of access — to request a copy of the personal information we hold about you
Right to correction — to request correction of inaccurate or out-of-date information
Right to request deletion — to ask us to delete your personal information, where reasonably practicable
Right to complain — to raise concerns about how we've handled your personal information
Right to withdraw consent — at any time

To exercise any of these rights, contact us at info@resumeexpertnewyork.com. If you're not satisfied with our response, you may lodge a complaint with the your state Attorney General's office.

7. Cookies

Our website uses cookies to improve your browsing experience and to analyse site traffic via Google Analytics. You can disable cookies through your browser settings at any time. Continuing to use the site means you consent to our use of cookies.

8. Data Retention

We keep your personal information only for as long as it's needed to deliver our services and meet our legal obligations. You can ask us to delete your information at any time by getting in touch.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a new date, so we'd encourage you to check back periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, get in touch:

Email: info@resumeexpertnewyork.com
Website: resumeexpertnewyork.com
Last updated: July 2026